Professor Andy Neely
Professor Andy Neely is Pro-Vice-Chancellor for Enterprise and Business Relations at the University of Cambridge, Head of the Institute for Manufacturing (IfM) and Head of the Manufacturing and Management Division of Cambridge University Engineering Department. He is a Fellow of Sidney Sussex College and Founding Director of the Cambridge Service Alliance. He is widely recognized for his work on the servitization of manufacturing, as well as his work on Performance Measurement and Management. Previously, he has held appointments at Cranfield University, London Business School, Cambridge University, where he was a Fellow of Churchill College, Nottingham University, where he completed his PhD and British Aerospace. He was Deputy Director of AIM Research – the UK’s management research initiative – from 2003 until 2012 and was elected a Fellow of the Academy of Social Science in 2008 and a Fellow of the Royal Academy of Engineering in 2018. He was awarded an OBE in the 2020 New Year’s Honours list.
Keynote title: The Servitization of Manufacturing: Looking Forward, Looking Back
In this presentation, Andy Neely will reflect on lessons learned through the Cambridge Service Alliance’s work on the servitization of manufacturing. He will ask “what have you learned to date about the servitization of manufacturing”, as well as explore “what do we need to learn for tomorrow”, drawing particularly on the changing national and international landscape. The presentation will end by offering views on future research questions and themes for those interested in servitization.